Last updated: November 12, 2025

This Privacy Policy explains how Cloudester Software LLP collects, uses, stores and shares information when you use our Service. By using the Service you agree to the collection and use described in this policy.

Interpretation and Definitions

Interpretation

Capitalized words in this policy have the meanings defined below. Those definitions apply whether the term appears in singular or plural form.

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for you to access our Service or parts of our Service.
Company refers to Cloudester Software LLP, Vadodara, and may be called the Company, we, us or our.
Cookies are small files placed on your device by a website to store information about your browsing activity.
Country refers to Gujarat, India.
Device means any device that can access the Service such as a computer, a phone or a tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the Website.
Service Provider means any natural or legal person who processes data on our behalf. This includes third party companies or individuals who assist us.
Third-party social media Service refers to any social network or website through which a user can log in or create an account to use the Service.
Usage Data refers to data generated automatically through your use of the Service or from the Service infrastructure itself, for example page visit duration.
Website refers to Cloudester Software LLP, accessible from cloudester.com.
You mean the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

When you use our Service, we may ask you for personally identifiable information that we use to contact or identify you. This information may include, but is not limited to:

Email address
First name and last name
Phone number
Usage Data

Usage Data

We collect Usage Data automatically when you use the Service. Usage Data may include your device IP address, browser type and version, pages you visit, visit time and date, time spent on pages, unique device identifiers and diagnostic data.

When you access the Service from a mobile device we may collect the device type, device unique ID, mobile operating system, IP address, mobile browser type, unique device identifiers and other diagnostic data.

We also collect information that your browser sends whenever you access the Service.

Tracking Technologies and Cookies

We use cookies and similar tracking technologies to collect information and to improve and analyze our Service. These technologies include beacons, tags and scripts.

Types of Tracking Technologies

Browser Cookies A cookie is a small file placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. If you refuse cookies, some parts of the Service may not work.
Flash Cookies Some features may use local stored objects or Flash Cookies to store preferences or activity. Flash Cookies use different management tools than browser cookies. For details on how to delete Flash Cookies see https://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html#main_Where_can_I_change_the_settings_for_disabling__or_deleting_local_shared_objects_.
Web Beacons Certain pages and emails may include small electronic files known as web beacons. These help count users who visited a page or opened an email and provide site statistics.

Cookie Purposes

We use both session and persistent cookies for these purposes:

Necessary / Essential Cookies Type: Session Cookies. Administered by: Us. Purpose: These cookies enable core features and authenticate users. They help prevent fraud. Without them we cannot provide some requested services.
Cookies Policy / Notice Acceptance Cookies Type: Persistent Cookies. Administered by: Us. Purpose: These cookies remember whether users accepted the cookie notice.
Functionality Cookies Type: Persistent Cookies. Administered by: Us. Purpose: These cookies remember choices such as login details or language preference, so you do not have to re-enter them each time.

For more information about cookies and your options please visit our Cookies Policy or the Cookies section of this Privacy Policy.

Use of Your Personal Data

We use Personal Data for the following purposes:

To provide and maintain the Service, including monitoring usage.
To manage your Account, including registration and access to features available to registered users.
For the performance of a contract, including development and fulfillment of purchases or other contracts with us through the Service.
To contact you by email, telephone, SMS or other electronic communication about updates or information related to the Service and contracted services.
To send promotions about similar goods, services or events, unless you opted out of such messages.
To manage your requests and respond to inquiries.
For business transfers such as mergers or sales where personal information may be part of transferred assets.
For other purposes including data analysis, identifying usage trends, evaluating promotional effectiveness and improving our Service.

Sharing Your Personal Information

We may share personal information in these situations:

With Service Providers who help us monitor and analyze Service usage or contact you.
For business transfers related to mergers, financing, acquisitions or asset sales.
With Affiliates under our control or common control, subject to this Privacy Policy.
With business partners to offer products, services or promotions.
With other users when you share information in public areas. If you use a Third-party Social Media Service to register, your contacts may see your profile and activity.
With your consent for any other purpose, you agree to.

Retention of Your Personal Data

We retain Personal Data only as long as needed for the purposes described in this Privacy Policy. We keep and use Personal Data to meet legal obligations, resolve disputes and enforce agreements.

We retain Usage Data for internal analysis for a shorter period, except when we use it to improve security or functionality or when law requires longer retention.

Transfer of Your Personal Data

We process information at our operating offices and in places where our service partners operate. This may involve transfers to locations where data protection laws differ from those in your jurisdiction.

Your submission of information and your consent to this Privacy Policy represent your agreement to that transfer. We take reasonable steps to protect your data and require adequate controls when transferring personal data to other organizations or countries.

Disclosure of Your Personal Data

Business Transactions

If we participate in a merger, acquisition or asset sale your Personal Data may transfer. We will notify you before any transfer that changes the handling of your Personal Data.

Law Enforcement

We may disclose Personal Data when required by law or valid requests from public authorities such as courts or government agencies.

Other Legal Requirements

We may disclose Personal Data when we believe it is necessary to:

Comply with legal obligations
Protect and defend Company rights and property
Prevent or investigate potential wrongdoing related to the Service
Protect the personal safety of Service users or the public
Protect against legal liability

Security of Your Personal Data

We strive to use commercially acceptable measures to protect Personal Data. No method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Children Privacy

Our Service does not target or address anyone under the age of 13. We do not knowingly collect personally identifiable information from persons under 13. If a parent or guardian believes we collected information from a child under 13 please contact us and we will take steps to remove that information.

Where the law requires parental consent as a legal basis for processing information from minors, we may seek such consent before collecting and using that information.

Links to Other Websites

Our Service may include links to sites that we do not operate. If you click a third party link you will leave our Service. We recommend that you review the privacy policy of every site you visit. We do not control third party sites, and we assume no responsibility for their content, privacy policies or practices.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will post the updated policy on this page and update the Last updated date above. We may also notify you by email or a prominent notice before the change becomes effective.

Please review this Privacy Policy periodically. Changes take effect when posted on this page.

Contact Us

If you have any questions about this Privacy Policy, you may contact us:

By email: [email protected]