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Our Clients

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2011

Founded
Year

50+

Achieved
Awards

98%

Clients Retention

100+

Core
Team

120+

Projects Implemented

40%

Business Efficiency with AI

Why Choose Cloudester for Telecommunications Software Development

  • 14+ years of experience delivering stable and scalable telecommunications software development solutions.

  • A team of 100+ specialized in software development for telecom platforms and systems.

  • Expertise in building custom telecommunications software solutions tailored to real business needs.

  • Focus on high availability and performance for mission critical telecom operations.

  • Secure development practices aligned with telecom data protection requirements.

  • Strong experience with OSS, BSS, billing, and network management systems.

  • Modern tech stack including cloud platforms, microservices, APIs, and DevOps tools.

  • Flexible delivery models that adjust to changing project scopes and timelines.

  • Transparent collaboration that ensures predictable outcomes and long term value.

Who Benefits From Our Telecom Software Solutions

Telecommunications software development supports organizations that need stable platforms, efficient service delivery, and room to grow as demand increases.

  • Independent Software Vendors

    Independent Software Vendors

    • Build telecom-ready platforms that integrate easily with existing products.
    • Reduce development complexity with scalable and secure architectures.
  • Mobile Carriers

    Mobile Carriers

    • Improve network performance and subscriber management at scale.
    • Support new services without disrupting active operations.
  • Landline Service Providers

    Landline Service Providers

    • Modernize legacy systems while maintaining service reliability.
    • Simplify operations through efficient software workflows.
  • Internet Service Providers

    Internet Service Providers

    • Handle high data traffic with stable and secure platforms.
    • Improve service monitoring and customer experience.
  • VoIP Service Providers

    VoIP Service Providers

    • Enable reliable real-time communication with low-latency systems.
    • Maintain high availability across voice and data services.
  • Broadcasting Companies

    Broadcasting Companies

    • Streamline content delivery and network operations.
    • Support multi-channel distribution with flexible software solutions.

Awards

Badge-Top-Mobile-App-Development-Companies-2021
Excellence Award
New York Award winner
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Top-Custom-Software-2022
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Techimply top cloud computing services company badge
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Techimply top software development company badge
Top Fintech Web Development Companies
Top Web Design Companies In The USA
Recognized by TechReviewer
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Top Software Development Company 2024
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Badge-Top-Digital-Marketing-Companies-2021
top seo company
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GoodFirms Appreciates Software Development

Certification

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ISO 27001 Compliant
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scrum_alliance

Operations Support Systems That Improve Network Control

Operations Support Systems are essential for keeping telecom networks stable, visible, and responsive. Through telecommunications software development, these systems support daily operations, asset management, and faster resolution of network issues across complex environments.

  • Telecom Inventory Software

    Telecom Inventory Software

    Our team can design an intuitive system that helps manage the full lifecycle of physical and logical network assets. The platform supports location tracking, equipment status monitoring, and capacity insights, making it easier to plan upgrades, control costs, and improve asset utilization.

  • Telecom SLA Monitoring Software

    Telecom SLA Monitoring Software

    We build monitoring solutions that help maintain service quality by tracking performance against defined SLA commitments. These systems provide real time visibility into operational metrics, highlight risks early, and support consistent service delivery across telecom operations.

  • Telecom Fault Management Software

    Telecom Fault Management Software

    To help you deliver reliable service around the clock, we develop fault management systems that monitor infrastructure end to end. These solutions detect issues early, isolate the source of problems, and support faster recovery with clear insights for support teams.

Consumer and Enterprise Telecom Applications

  • VoIP and Messaging Applications

    VoIP and Messaging Applications

    • Enable high-quality voice calls and real-time messaging for personal and business communication.
    • Support secure, reliable interactions across devices and networks.
  • Video and Audio Conferencing Applications

    Video and Audio Conferencing Applications

    • Deliver clear video and audio experiences for remote meetings and collaboration.
    • Support features such as call recording, transcription, and group collaboration tools.
  • IoT and Smart Home Applications

    IoT and Smart Home Applications

    • Connect and manage smart devices with low latency and high bandwidth performance.
    • Support large-scale device connectivity for consumer and enterprise environments.
  • Streaming Applications

    Streaming Applications

    • Deliver high-performance live and on-demand streaming experiences.
    • Support multi-platform access and personalized content delivery.

Software Solutions We Build for Telecom Operations

  • Network Management Platforms

    Network Management Platforms

    • Centralize monitoring, configuration, and inventory tracking across the network.
    • Improve availability, stability, and overall network performance.
  • Service Provisioning Solutions

    Service Provisioning Solutions

    • Automate service activation, configuration, and delivery workflows.
    • Handle high service request volumes with speed and accuracy.
  • Fault Management Solutions

    Fault Management Solutions

    • Detect and isolate network issues before they impact services.
    • Reduce downtime with faster fault resolution and recovery.
  • Fraud Detection and Prevention Systems

    Fraud Detection and Prevention Systems

    • Monitor network and billing activity in real time to identify anomalies.
    • Reduce revenue loss by preventing subscription and usage fraud early.
  • Performance Monitoring Systems

    Performance Monitoring Systems

    • Track key KPIs such as latency, throughput, and packet loss.
    • Gain real-time visibility into network health through clear dashboards.
  • Asset Management Platforms

    Asset Management Platforms

    • Track physical network assets across locations and environments.
    • Support efficient asset usage, maintenance, and replacement planning.

Our Technology Stack

AI Development Services

python

Python

dot-net-core

.NET Core

java

Java

AI Development Tools

anaconda

Jupyter / Anaconda

colab

Colab

kaggle

Kaggle

Cloud Computing Platforms

aws

AWS

azure

Azure

google_cloud_platform

Google Cloud

DevOps

synk

Synk

jfrog

JFrog

jenkins

Jenkins

Frameworks / Libraries

tensorflow-1

Tensor Flow

pytorch-1

PyTorch

keras-2

Keras

Data Storage & Visualization

bigquery

Big Query

power-bi

Power BI

tableau-icon

Tableau

Services Designed for Telecom Companies and Software Providers

  • Custom Telecom Software Development

    Custom Telecom Software Development

    • Design and build secure, scalable software aligned with telecom-specific business needs.
    • From planning to deployment, the focus remains on reliable delivery, quality assurance, and predictable timelines.
  • Telecom Software Integration

    Telecom Software Integration

    • Integrate internal and third-party systems to enable smooth data flow across telecom platforms.
    • Support automated processes such as service provisioning and customer management, even within legacy environments.
  • Telecom Team Augmentation

    Telecom Team Augmentation

    • Scale faster by adding skilled telecom specialists to existing teams with minimal onboarding time.
    • Support short-term needs or long-term delivery without disrupting current workflows.
  • Telecom Technology Consulting

    Telecom Technology Consulting

    • Provide guidance on complex telecom technology decisions based on industry standards and real delivery experience.
    • Focus on building stable, secure, and high-performing systems tailored to business goals.

Business Support Systems for Telecom Growth

Business Support Systems help connect customer data, billing, and service workflows into a single operational view. These systems support better revenue control, smoother customer experiences, and scalable growth across telecom operations.

  • Billing Systems

    Billing Systems

    • Track real-time service usage, invoicing, and automated payment collection accurately.
    • Support prepaid, postpaid, and flexible pricing models with ease.
  • Subscription Management Systems

    Subscription Management Systems

    • Manage recurring services with automated billing cycles and renewals.
    • Enable personalized plans and offers across customer segments.
  • Customer Relationship Management Systems

    Customer Relationship Management Systems

    • Centralize customer data from multiple touchpoints into one system.
    • Support cross-sell, upsell, and long-term customer engagement strategies.
  • Customer Support Systems

    Customer Support Systems

    • Provide agents with full customer and service context for faster resolution.
    • Improve service quality through consistent, multichannel support workflows.
  • Customer Self Service Portals

    Customer Self-Service Portals

    • Allow customers to manage accounts, payments, and subscriptions independently.
    • Reduce support workload while improving customer convenience.
  • Ecommerce Solutions

    Ecommerce Solutions

    • Support the sale of telecom devices, plans, and bundled services online.
    • Streamline service activation and payment handling through system integrations.
  • Product Management Systems

    Product Management Systems

    • Manage the full lifecycle of telecom products and service offerings.
    • Support bundled services and customizable subscription plans.
  • Order Management Systems

    Order Management Systems

    • Handle complex orders, upgrades, downgrades, and service changes.
    • Maintain accuracy across fulfillment, billing, and provisioning workflows.

Telecom Analytics Software That Turns Data Into Action

Telecom analytics software helps transform network, customer, and business data into clear insights. These solutions support better decision making, proactive issue detection, and improved service quality across telecom operations.

  • Network Analytics

    Network Analytics

    • Monitor key network metrics such as latency, throughput, packet loss, and availability.
    • Identify performance issues early to maintain consistent network reliability.
  • Customer Analytics

    Customer Analytics

    • Analyze customer behavior, churn trends, and service feedback across touchpoints.
    • Improve customer experience through data-driven service improvements.
  • Operational Analytics

    Operational Analytics

    • Track productivity, resource utilization, and operational efficiency in real time.
    • Support smarter planning across field operations and internal teams.
  • Financial Analytics

    Financial Analytics

    • Detect revenue leakage caused by inefficiencies or fraudulent activity.
    • Forecast cash flow and assess profitability with accurate financial insights.

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    FAQs about Software Development for Telecom

    What are telecom software development services?

    Telecom software development services focus on building and modernizing systems that support network operations, billing, analytics, customer management, and telecom applications.

    How do telecommunications software solutions support business growth?

    Telecommunications software solutions help improve network reliability, streamline operations, enhance customer experience, and support scalable service delivery.

    What types of telecom software does Cloudester develop?

    Cloudester develops OSS, BSS, telecom analytics platforms, customer portals, billing systems, and communication applications tailored to telecom environments.

    Can telecom software be customized for specific service models?

    Yes, custom telecommunications software solutions can be tailored to prepaid, postpaid, subscription-based, and enterprise telecom service models.

    How does software development for telecom improve network performance?

    Software development for telecom enables real-time monitoring, fault detection, performance analytics, and automation that help reduce downtime and improve service quality.

    What is the role of OSS and BSS in telecom software development?

    OSS supports network operations and fault management, while BSS focuses on billing, customer management, subscriptions, and revenue operations.

    How does Cloudester ensure security in telecom software projects?

    Cloudester follows secure development practices, data protection standards, and compliance-focused processes to safeguard telecom systems and customer data.

    Can existing telecom systems be integrated with new software solutions?

    Yes, telecom software development companies often integrate new platforms with legacy systems using APIs and middleware for seamless data flow.

    What analytics capabilities are included in telecom software solutions?

    Telecom analytics software includes network analytics, customer behavior analysis, operational insights, and financial performance monitoring.

    Who can benefit from custom telecommunication software development?

    Mobile carriers, ISPs, VoIP providers, broadcasters, and enterprise telecom operators can all benefit from tailored telecommunication software development.

    Do you provide system documentation?

    We provide SRS documentation to the client, and the code includes comments to facilitate easy comprehension. Our documentation is comprehensive and self-explanatory.

    Will you sign an NDA?

    Yes, Cloudester signs a Non-Disclosure Agreement before any software solution development discussion. An NDA is also an integral part of the Master Services Agreements signed with clients.

    Do you guarantee the security and confidentiality of our intellectual property?

    This is covered under the IP contract, and an NDA is signed between Cloudester and the customer. We also audit our processes and regularly train employees to ensure intellectual property remains secure.