Securing Patient Safety with 99.9% Electronic Health Record Quality
The safety of patients depends heavily on the EHR system accuracy in digital health. HealthTrust, an extensive clinic network, experienced critical data retrieval delays. Incorrect alerts for drug interactions resulted in a five percent risk to patients’ well-being. They required a partner who focused on regulatory compliance and data security. Cloudester saas development company was chosen because of its history of success working in highly regulated environments.
The Challenge
A client’s Electronic Health Record (EHR) system could not seamlessly integrate with three lab systems. This caused delays of 48 hours in the processing of test results. The error in billing codes resulted in the company losing 13 percent of its monthly revenue. In addition, the system’s security needed validation to comply with the HIPAA regulations. The security of the entire workflow was at stake.
Goals & Objectives
The main goal was to achieve the total EHR system accuracy and compliance. We targeted zero critical data entry or retrieval errors. Another objective was to ensure the highest level of real-time (sub-one-second) communications with all lab systems integrated. We set out to provide 100% verification of all billing and clinical codes. A testing load was required to confirm the system could handle 2,000 concurrent users in clinical settings without delays.
Our Approach
Our approach was to use risk-based testing, which prioritized compliance-related and patient-facing features. We carried out extensive integration testing for every medical device from third parties and laboratories. Testing for security included penetration tests and vulnerability assessments to ensure HIPAA conformance. Cloudester created a dedicated regression suite for 1,800 clinical scenarios. We checked that all dosage calculations were correct.
Key Features
The project included advanced data migration validation to validate the patient’s historical records. We conducted specialized testing of performance for the e-Prescribing system. Our commitment to EHR system accuracy maintained patient security as our top priority. We created automated scripts to test HL7’s protocol for message exchange. Testing on usability helped doctors navigate the system swiftly and effectively.
Challenges & Solutions
The main issue was validating complex decision support models, such as allergy alerts. The solution was creating large libraries of patient data that generated 600 different alert types. Another issue was maintaining absolute data separation across locations. We utilized the role-based approach to access control (RBAC) tests to make sure 99 security checkpoints worked correctly. Cloudester offered ongoing regulatory QA assistance.
Results
Our extensive QA has helped our client achieve 99.99 percent accuracy for the patient’s data. Critical errors in drug interactions were eliminated. The time to retrieve data was reduced by 70%, from four seconds to less than one second. Our client remained in complete regulatory compliance.
Client Feedback
“Cloudester’s rigorous approach to EHR system accuracy secured our patient data completely. Their team has been an invaluable asset. We trust their judgment fully.”
Conclusion
Our partnership has resulted in a secure, reliable, and fully compliant EHR system. This directly leads to better patient care and a reduction in the risk of clinical errors. Cloudester is a trusted brand in the field of health-tech quality.
Are you looking to ensure your system’s conformity and data integrity? Call us today at [email protected] to discuss what you need to do for your EHR system accuracy needs.
