Achieving 99% Shipment Tracking Accuracy in Logistics

Supply Chain Quality Assurance was the key requirement of our customer, Global Freight Solutions. This company required reliable software to handle its vast trans-border operations. Manual checks could lead to costly delays and erroneous information. They looked for a trusted partner to ensure the reliability of their system. Cloudester was chosen due to its vast experience in complicated logistics systems.

The Challenge

The client’s old system was frequently not functional during peak load times. Issues with data sync between scanners in the warehouse and the central database resulted in misdirected shipping, leading to an increase in customer complaints of close to six percent. The system in place was not able to manage twenty thousand daily transactions efficiently. They required a complete overhaul of their quality process.

Goals & Objectives

The primary purpose was to establish the highest quality Supply Chain Quality Assurance. Priorities included reducing critical system failures to zero percent. The goal was also to improve the accuracy of data by 99.5 percent. Another objective was to boost the performance of applications under heavy load, allowing for a 50% growth in the volume of transactions. In addition, we wanted to reduce the manual time for quality checking by about 40 minutes a day.

Our Approach

Our approach was focused on end-to-end testing of all layers of the system. We began by testing load and performance on the tracking system’s core. The tests identified bottlenecks as well as points of failure. Then, we implemented automated regression testing for each of the key workflows. The process included ordering as well as inventory management. Cloudester AI development company used real-time data simulation to replicate real-world logistics scenarios.

Key Features

The project included advanced API testing of integration with external carriers. Complete security testing was conducted to ensure data security across all jurisdictions. We deployed continuous integration/continuous delivery (CI/CD) pipelines for rapid feedback. The dedicated Supply Chain Quality Assurance team managed the daily testing cycles. We also conducted access checks for warehouse workers who use mobile devices.

Challenges & Solutions

The main issue was integrating tests on various hardware, such as handheld scanners. The solution consisted of creating a virtual environment modeled after every device connected to the Internet. Another challenge was the huge number of geo-tagged data points. We tackled this issue by validating ten thousand distinct routes by boundary and location-based tests. Our knowledge helped us solve these issues quickly.

Results

With careful testing, our client was able to reduce the average transaction time by four seconds. Delivery errors decreased by an impressive 25 percent in one quarter. System uptime increased to 99.98 percent. Cloudester is now processing thirty thousand transactions with ease. Cloudester’s focus on its work is the reason for its improved stability.

Client Feedback

“Working with a dedicated QA team made a huge difference. Their professional approach caught 187 critical bugs before launch. Cloudester’s service was invaluable.”

Conclusion

Our strategic quality engagement offered our client unbeatable system reliability. We transformed a shaky logistics platform into a sturdy and high-performing asset. Cloudester is a specialist in this kind of transformation.

Are you ready to maximize your business? Email us now at [email protected] to discuss your Supply Chain Quality Assurance needs.