Delivering Flawless Educational Content to Over 50,000 Students

The school that they run, Academy, needed perfect digital courseware verification. The Academy interactive learning modules were subject to frequent mistakes during exams. This resulted in frustration and affected 7 percent of students’ completions. Maintaining the high quality of their educational material was crucial to obtaining accreditation. Cloudester ai software development company was responsible for making sure that their platform was stable. highly-traffic site.

The Challenge

The client’s platform was able to support 5 000 simultaneous learners in the globe in different time zones. Sometimes, video streaming failed in 14 percent of smartphones. Grading assessments can sometimes lose student data, leading to support tickets. The Learning Management System (LMS) needed substantial stabilization improvements prior to its subsequent major academic year.

Goals & Objectives

The goal was to ensure an unbeatable digital courseware verification. Our goal was to eliminate all mistakes in the display of content and issues with quiz functionality. Another objective was to ensure 100% success in video playback across all supported browsers and devices. The goal was to reduce the number of the number of student support tickets for technological issues to 60. The system was required to handle 10000 concurrent users during peak exam times.

Our Approach

Our focus was on deep functionality and verification of content. We utilized automated tools to validate each link as well as image, interactive element over 250 modules. Testing for compatibility covered a wide variety of operating systems as well as screen dimensions. Cloudester created performance tests that focused on loading speeds for content as well as time to submit a quiz. We rigorously tested the user experience both from a instructor and student perspectives.

Key Features

The project involved specialized accessibility tests (WCAG 2.1) specifically designed for children who have disabilities. Testing for localization ensured the proper display of content in nine languages. We developed an ongoing regression suite each week for updating the content. The special digital courseware verification team was focused on ensuring the accuracy of pedagogy. We also verified the complex grade-setting algorithms to ensure fair scoring.

Challenges & Solutions

The biggest challenge was evaluating the dynamic, customized learning pathways for each student. The solution consisted of creating a user profile matrix to test 25 distinct routes simultaneously. Another issue was simulating real-world network packet loss that could affect the delivery of video. We used specialized network throttling software to test the stability of our network under low connection speeds. Cloudester made sure that students had a seamless learning experience across the globe.

Results

Our quality assurance process provided remarkable stability, while reducing errors in content to a minimum. The rate of completion for students increased by 23 percent within a short time. Support requests for technical issues dropped by an average of 68 percent. Our client successfully enrolled more than 50,000 students to the start of the term.

Client Feedback

“The rigor of their digital courseware verification saved us countless hours of support work. Cloudester’s expertise in educational technology is unmatched. They found 56 critical issues before we launched.”

Conclusion

We ensured that the client can provide reliable, high-quality education to a wide audience. Our QA efforts helped turn the LMS into a reliable and enjoyable platform. Cloudester is your trusted partner in the success of your educational technology.

Do you require a certification of the quality of your courseware? Reach us via [email protected] to discuss the digital courseware verification requirements.